Contact joosup

We'd love to hear from you.

To contact us, complete and send the contact form below.

We endeavour to respond to support requests and general enquiries as soon as we can. Our normal office hours are 9am - 5pm Monday to Friday (except bank holidays).

Attention: we are not connected in any way to another separate organisation called JOOS. If you have rented one of their power banks or a similar device seeking support, please contact JOOS directly. We will not be able to assist you.

Key Contacts

To reach the correct department, please use the appropriate contact displayed below:

General Enquiries
hello [at] joosup.com

Press & Media
pr [at] joosup.com

Advertising
advertising [at] joosup.com

Support
support [at] joosup.com

Give us your feedback.

Got some ideas you want to share with us to make the joosup app experience better?

Perhaps you’ve found a bug or need guidance using the app?

Whatever you require, we’re hear to answer your queries. Just use the form above to send us a quick email message and our support team will get back to you as quickly as possible.

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